Amazing Customer Service

We value our policyholders as family and respect them as our
most precious asset. Each of our customer service representatives
is a licensed insurance agent, and they are here to help you.

Claims

We are here to answer your questions and help you file your claim
step-by-step. Your phone call will always be answered by a friendly
and well-trained customer service representative.

To contact a Platinum Customer Service Representative:
email customerservice@pltnm.com
OR call 800.765.1454

Monday - Thursday 9 am to 5 pm
Friday - 9 am to 3 pm

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